Privacy Policy — Bestseller Path
Last updated: [CONFIRM date of publication]
This policy explains how Resolution Pro Ltd (981 Great West Road, Brentford TW8 9DN, United Kingdom), trading as Bestseller Path, collects and uses your personal data. We are the data controller. Contact: privacy@bestsellerpath.com.
What we collect
- Order details: your name, email address and country. Payments are handled by Stripe; we never see or store your full card details.
- What you tell us about your book: your form answers, the files and links you share, your voice recordings and their transcripts.
- Messages you send us, and the emails we send you (including whether they were delivered).
- Technical data: IP address, browser type and the pages you visit on our site. With advertising cookies (see below), also identifiers from Meta (Facebook/Instagram) that tell us an ad led to a visit or a purchase.
Why we use it
| Purpose | Legal basis |
|---|---|
| Prepare and deliver your Book Starter, send order emails and reminders, handle corrections | Performing our contract with you |
| Prepare a proposal for your full book, if you want one | Our legitimate interest, and your request |
| Keep records of orders, payments and your agreement to our terms | Legal obligations; our legitimate interest in handling disputes |
| Prevent fraud and keep the site secure | Our legitimate interest |
| Measure which ads work (Meta pixel and Conversions API) | Your consent where the law requires it; otherwise our legitimate interest |
We do not sell your personal data. We do not use your book material to train AI models, and we do not share it with anyone except the providers below, who process it for us.
Who processes data for us
- Stripe — payments.
- Cloudflare — website hosting, storage of your files and recordings, automatic transcription of recordings, and receiving the emails you send to our addresses.
- Microsoft — our team's email inbox, which receives a copy of the emails you send us.
- OpenAI — backup transcription of a recording, only if the main one fails.
- Anthropic and Perplexity — AI tools our team uses to research the market for your book from your answers.
- Resend — sending emails.
- Meta Platforms — advertising measurement.
- Slack — internal notifications to our team about orders.
Some of these providers are based in the United States or process data there. Where data leaves the UK, we rely on the safeguards the law requires (such as the UK International Data Transfer Addendum or the UK–US data bridge).
How long we keep it
- Voice recordings: deleted 30 days after delivery of your Book Starter. The written transcript is kept with your answers.
- Answers, transcripts and files (including the files we deliver to you): deleted 12 months after delivery of your Book Starter, or 12 months after purchase if it was never delivered. If you order your full book, we keep what that work needs while it lasts and for 12 months after it ends. You can ask us to delete them sooner.
- Technical data stored with your order (IP address, browser, Meta identifiers): deleted at the same time as your answers.
- Emails you send us: deleted at the same time as your answers. Emails not linked to an order are deleted 12 months after we receive them.
- Unsubmitted forms: the form closes 6 months after purchase.
- Order and payment records: kept for 6 years, as UK company and tax law requires.
Cookies
We use cookies that are necessary for the site to work, and advertising cookies from Meta to measure our ads.
- If you visit from the UK, the European Union or the EEA, you see a cookie banner. Meta's cookies load only if you choose Accept, and only then do we tell Meta about a purchase from our servers. If you choose No thanks, we do neither.
- Everywhere else, Meta's cookies load when you visit our pages. You can block them in your browser settings and manage your ad preferences in your Facebook or Instagram account.
Your choice is saved in your browser for 6 months. To change it, clear this site's data in your browser: the banner will appear again.
Your rights
You can ask us to access, correct or delete your data, to restrict or object to how we use it, or to receive a copy of it. Write to privacy@bestsellerpath.com; we reply within one month. You can also complain to the UK Information Commissioner's Office (ico.org.uk). If you live in a US state with its own privacy law, you have the rights that law gives you, and we will honour them.
Children
Our services are for adults. We do not knowingly collect data from anyone under 18.
Changes
We may update this policy. The date at the top shows the latest version.